Shipping & Delivery Policy
Last updated: August 2026 · We deliver authentic heavy metal finisher medals and runner kits to every corner of India with zero shipping fees.
1. 100% Free Doorstep Delivery Nationwide
All Mountain Run packages with physical finisher rewards (heavyweight 3D die-cast medal, custom DRI-FIT event t-shirt, printed certificate) include 100% Free Shipping. There are no hidden or extra delivery charges at checkout.
2. 19,000+ Indian PIN Codes Covered
We deliver across all 28 states and union territories in India—including major metros (Delhi NCR, Mumbai, Bengaluru, Pune, Hyderabad, Chennai, Kolkata, Ahmedabad) as well as tier-2, tier-3 cities, rural towns, and Himalayan / North-Eastern hill states.
3. Dispatch & Delivery Timelines
- Proof Verification: Your submitted GPS activity screenshot is verified by our arbiters within 24–48 hours of upload.
- Kit Dispatch: Custom engraved finisher medals and t-shirts are packaged and dispatched via tracked couriers within 7–10 business days after result approval.
- Transit Duration: Metro deliveries typically take 2–4 days after dispatch; regional and non-metro pin codes take 4–7 business days.
4. Courier Partners & Live Tracking
We partner with India’s leading express logistics networks—including Delhivery, BlueDart, Shiprocket, and India Post (Speed Post) for remote locations.
As soon as your parcel is handed over to the courier, an AWB tracking number will appear on your runner dashboard and will be sent via SMS / WhatsApp so you can track your parcel in real-time.
5. Accurate Delivery Address Guidelines
To prevent failed delivery attempts or returns:
- Please provide a complete address with House/Flat No., Street, Nearby Landmark, and accurate 6-digit PIN code.
- Ensure your WhatsApp / phone number is active to receive courier OTP or delivery notifications.
- If you need to modify your shipping address, please contact support before your event result is verified.